The short answer
This is a legitimate charge from StubHub.
What is the StubHub charge?
When you notice the billing descriptor `STUBHUB` on your credit card or personal bank statement, it signifies an online purchase processed by `StubHub` for ticket marketplace orders. StubHub is a prominent secondary ticket exchange where consumers buy and sell admission passes for live concerts, professional sports games, and theatrical performances.
This charge appears on your bank statement because you recently completed a ticket purchase online. As a secondary market platform, final checkout totals often include significant service, processing, and delivery fees on top of the base ticket price, and temporary authorization holds may appear as pending before settling permanently on your card statement.
To verify your purchase or check your order history, log in to your account on the official ticketing website and navigate to the customer orders dashboard. If you do not recognize the charge or suspect unauthorized card use, contact customer support or dispute the transaction with your financial institution immediately to protect your bank account funds. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Authorization Holds and Currency
If you see a $1.00 pending charge, this is a temporary authorization hold to verify your card, which will drop off in a few days.
If you bought tickets for an international event, the final charge may differ slightly from the checkout screen due to live currency exchange rates.
- Step 1 Log into your StubHub account and check the 'Orders' or 'My Tickets' tab for a receipt matching the transaction.
- Step 2 If there is no record of the purchase, contact your bank immediately to report the charge as fraudulent.
Should I dispute the charge through StubHub or my bank?
For unauthorized/fraudulent charges, it is usually faster and safer to dispute the charge directly with your bank.
Frequently asked questions
Is the STUBHUB charge legitimate?
If you authorized a payment to StubHub, then yes. This is the statement descriptor used by StubHub. StubHub
Independent reference — not affiliated with StubHub. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Reviewed Aug 5, 2026 · low · About UnknownCharges