The short answer
This is a legitimate charge from Sprout Social.
What is the Sprout Social charge?
A transaction listing the descriptor SPROUT SOCIAL indicates a business-to-business payment for social media management software provided by Sprout Social. This billing entry reflects a recurring subscription plan that allows organizations to schedule content, analyze customer engagement metrics, and monitor brand mentions across multiple social media networks from a centralized dashboard interface.
Marketing professionals and enterprise communications teams generate this charge when maintaining active software licenses for digital publishing tools. Payments process automatically on a monthly or annual billing cycle based on the selected tier. If you notice this merchant name on your business card statement, it confirms an active subscription authorized by someone within your company.
To verify subscription details and view past invoices, sign in to your administrator dashboard on the official company website. You can manage user seats, update billing credentials, or cancel your plan if the software is no longer needed. For billing inquiries or refund requests, contact customer support directly or speak with your internal finance team. Cardholders should carefully review their billing history, verify transaction timestamps against account records, and consult customer service representatives or financial institutions immediately if any unauthorized activity occurs on their statements.
Subscription Tiers and Seats
These charges are typically high ($249+ per month) and are based on your subscription tier (Standard, Professional, Advanced) and the number of user 'seats' on the account.
Subscriptions auto-renew monthly or annually depending on your contract.
- Step 1 Check with your company's marketing, social media, or IT department to see who authorized the corporate software expense.
- Step 2 If authorized, log into the Sprout Social portal and review to Account and Settings > Billing & Plan for the invoice.
I am a consumer, why is Sprout Social charging me?
If you do not run a business or social media agency, your credit card has likely been stolen and used by a fraudster to buy software. Call your bank immediately.
Dispute Rights & Fraud Prevention
Review your account activity and official billing records to confirm the legitimacy of this transaction.
Frequently asked questions
Is the SPROUT SOCIAL charge legitimate?
If you authorized a payment to Sprout Social, then yes. This is the statement descriptor used by Sprout Social. Sprout Social
Independent reference — not affiliated with Sprout Social. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Reviewed Aug 5, 2026 · low · About UnknownCharges