The short answer
This charge indicates a subscription to a paid Softr plan (such as Basic or Professional). It is often billed monthly or annually to a company card to keep an internal tool or client portal online.
What is Softr and why was I charged?
Softr is a web application builder designed for non-technical users. Businesses use it to quickly spin up custom CRMs, employee directories, and customer portals using databases like Airtable as the backend.
While they offer a free tier, features like custom domains, removing Softr branding, and adding external app users require a paid subscription. Softr uses Stripe to process payments, which is why 'Stripe' may appear in the billing descriptor.
- A monthly or annual subscription fee for a paid Softr workspace.
- Purchasing extra app users or custom domains.
- Check with your operations team Softr is often used by operations, marketing, or HR teams to build internal directories or client dashboards.
How to cancel your Softr subscription
Charges are tied to your workspace. To stop billing, the workspace owner must downgrade to the free tier.
- Log in to your Softr account at softr.io.
- Go to your Workspace Settings.
- review to the 'Billing' or 'Plan & Billing' section.
- Review your invoices and select 'Cancel' or 'Downgrade' to return to the Free plan.
Independent reference — not affiliated with Softr. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Softr Pricing https://www.softr.io
- Softr Billing Help https://docs.softr.io
Reviewed Aug 31, 2026 · high · About UnknownCharges