The short answer
The registry records Smartsheet Enterprise Work Management Platform as a possible interpretation of SMARTSHEET *ANNUAL. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of SMARTSHEET *ANNUAL mean?
- SMARTSHEET * ANNUAL
- Before the asterisk, "SMARTSHEET" usually names the platform or parent company. After it, "ANNUAL" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why Smartsheet Billed Your Account
- Unreviewed registry note: Annual license renewal for Smartsheet Business or Enterprise creator plans
- Unreviewed registry note: Automated expansion of paid licensed creators added by system administrators
- Unreviewed registry note: Add-on premium capability renewals such as Dynamic View, Data Shuttle, or Bridge
- Unreviewed registry note: Smartsheet Advance or Control Center enterprise package billing
- Unreviewed registry note: Verify with your operations, finance, or PMO team if Smartsheet is active in your organization.
- Unreviewed registry note: Log into app.smartsheet.com and navigate to Account > Plan & Billing Info.
- Unreviewed registry note: Review active user license assignments and download official billing invoices.
How do I contact Smartsheet customer billing?
Unreviewed registry note: Contact Smartsheet billing support by calling 1-844-324-2360 or submitting a request at smartsheet.com/contact/support.
Independent reference — not affiliated with Smartsheet Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Smartsheet Agreement & Terms https://www.smartsheet.com/legal/agreement
- Smartsheet Billing Information Guide https://help.smartsheet.com/articles/2482470-manage-billing-and-payment-information
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