The short answer
A charge from SHADOW* CLOUD COMPUTING or BLADE SHADOW is a monthly fee for a high-performance Windows cloud PC virtual machine used for gaming and rendering.
What is Shadow PC?
SHADOW SAS provides full Windows cloud desktops streaming dedicated GPU power, RAM, and high-speed fiber connectivity to thin clients, Macs, and tablets.
Monthly subscriptions include the base Boost, Power Upgrade, or enterprise workstations, billed in advance on a recurring monthly cadence.
- Monthly subscription for Shadow Boost or Power cloud PC
- Additional allocated NVMe storage add-ons
- Annual contract auto-renewal
Cancelling Shadow Cloud PC
Shadow memberships must be terminated prior to the monthly billing renewal cycle.
- Log in to your customer space at shadow.tech/account.
- review to "Subscription & Billing".
- Click "Cancel Subscription" and confirm the cancellation reason.
Frequently Asked Questions
Will my cloud storage be wiped upon cancellation?
Yes, your virtual hard drive and all stored user files are wiped when your active billing month concludes.
Can I get a refund if I experience high latency?
Shadow offers support troubleshooting but maintains a non-refundable policy after the initial statutory withdrawal window.
Independent reference — not affiliated with SHADOW SAS. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Shadow Terms of Service https://shadow.tech
- Shadow Help Account Cancellation https://support.shadow.tech
Reviewed Aug 15, 2026 · high · About UnknownCharges