The short answer
A ticket purchase on SeatGeek for a live concert, NFL/MLB sporting event, or theater show. SeatGeek operates both as a secondary ticket exchange and as an official box office partner.
Decoding SEATGEEK *EVENT
The payment descriptor SEATGEEK *EVENT on your bank or credit card statement indicates an online ticket purchase processed by SeatGeek, Inc. for live entertainment events. Specifically, this transaction covers a Concert, sports, or theatre ticket purchase, including primary box office tickets or secondary resale passes for upcoming public performances.
This charge appears on your statement because you purchased admission tickets, parking passes, or event protection through the SeatGeek marketplace or mobile app. The total charge amount includes ticket face values, venue service fees, and applicable local taxes billed immediately upon checkout confirmation.
To verify this ticket order, log into your SeatGeek user account to inspect your ticket inventory, digital barcodes, and email receipt history. If you need assistance with event entry, ticket delivery, or refund inquiries, you can contact customer support directly through the help center in your account dashboard. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing.
- Review SeatGeek History Open seatgeek.com or the SeatGeek mobile app and navigate to Tickets to verify your purchase.
- Inspect Delivery Method Tickets may be delivered via SeatGeek mobile transfer, venue PDF, or linked primary ticketing app.
Cancellation and Buyer Protection
SeatGeek provides a Buyer Guarantee ensuring that tickets are authentic and delivered in time for the event. If an event is canceled and not rescheduled, SeatGeek issues a 100% refund or platform credit depending on preference.
If you can no longer attend an active event, SeatGeek allows you to Return your tickets for credit via the SeatGeek Swaps feature, subject to event eligibility.
Why did SeatGeek, Inc. charge my card or bank account?
Charges from SeatGeek, Inc. under statement descriptor "SEATGEEK *EVENT" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with SeatGeek, Inc.?
Log in to your SeatGeek, Inc. account portal at https://support.seatgeek.com to cancel your subscription or request an order adjustment.
Part of a family
SEATGEEK *EVENT is one of the Chase statement codes lines — see the whole family decoded.
Independent reference — not affiliated with SeatGeek, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- SeatGeek Buyer Guarantee and Terms https://seatgeek.com/terms
- FTC Consumer Protection on Digital Ticket Resale https://www.ftc.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges