The short answer
A charge for RTD* MYRIDE DENVER represents a bus/light rail fare, MyRide card/app balance reload, or airport train ticket from the Regional Transportation District Denver.
Why it shows up like this
RTD operates bus, light rail, and commuter rail (including the 'A Line' airport train) services across the Denver metropolitan area. Stored-value reloads and digital passes post under RTD MyRide IDs.
Statement lines appear as RTD* MYRIDE DENVER, RTD TRANSIT FARE, or MYRIDE*RTD DENVER.
Common reasons for this charge
- An automatic stored-value reload ($10-$20) triggered on your registered RTD MyRide account.
- You purchased a standard 3-hour pass, Day Pass, or Airport Rail ticket in the RTD MyRide app.
- You tapped your contactless credit card or phone at an RTD rail validator or bus reader.
How to locate the invoice and cancel
- Open the RTD MyRide App Log in to the RTD MyRide app or visit rtd-denver.com and sign in to view transaction history.
- Review trip breakdown Inspect bus routes, rail station taps, fare capping progress, and reload records.
- Contact RTD Customer Care Call RTD Customer Care at 303-299-6000 or email [email protected].
Frequently Asked Questions
How does RTD MyRide fare capping work?
When using MyRide, daily fares are automatically capped at the price of a Day Pass ($5.50 standard, $10.00 airport), and monthly fares cap at the Monthly Pass rate.
How do I turn off MyRide auto-load?
Open the RTD MyRide app, go to Payment Settings > Auto-Reload, and switch the toggle off.
Dispute Rights & Fraud Prevention
If you were not in the Denver metropolitan area, check whether an authorized family member commuted using your card.
If a validator charged an incorrect fare tier, contact RTD customer care to adjust your account balance.
How do I dispute an incorrect RTD MyRide charge?
Call RTD Customer Care at 303-299-6000 with your account email and transaction date.
What should I do if unauthorized transit charges occur?
Contact your card issuer to report fraudulent transactions under federal billing rules.
Independent reference — not affiliated with Regional Transportation District Denver. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- RTD Denver Official Fares and Passes https://www.rtd-denver.com
- RTD Denver MyRide Information https://www.rtd-denver.com/help-center?ref=unknowncharges
Reviewed Aug 15, 2026 · high · About UnknownCharges