The short answer
A charge from ROLL20* PRO SUBSCRIPTION or THE ORR GROUP represents a monthly or annual membership for Roll20 Plus or Pro virtual tabletop RPG platforms.
What is Roll20?
The Orr Group LLC operates Roll20, the popular online browser-based virtual tabletop for Dungeons & Dragons, Pathfinder, and tabletop roleplaying games.
Subscriptions unlock dynamic lighting, unlimited cloud asset storage, custom API scripting, and shared compendium content across gaming campaigns.
- Monthly or annual renewal of Roll20 Plus or Pro
- Purchasing official D&D or Pathfinder rulebook compendiums
- Marketplace map and token pack digital purchases
Cancelling Roll20 Subscriptions
Manage or downgrade your Roll20 tier directly in account settings.
- Log in to roll20.net and click your username.
- Select "My Account" and scroll to "Manage Subscription".
- Choose "Change Subscription" and select the Free tier.
Frequently Asked Questions
Are Roll20 marketplace purchases refundable?
Marketplace digital assets and rulebook licenses are non-refundable once unlocked in a user campaign.
Will my campaigns break if I downgrade to Free?
Campaigns remain intact, but subscriber features like dynamic lighting and API scripts will be disabled until re-subscribed.
Independent reference — not affiliated with The Orr Group LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Roll20 Terms of Service https://roll20.net
- Roll20 Subscription FAQ https://help.roll20.net
Reviewed Aug 15, 2026 · high · About UnknownCharges