The short answer
A ROBOFORM* SUB charge is an annual password manager, form filler, and multi-device sync subscription from Siber Systems, Inc.
Why it shows up like this
RoboForm provides secure password storage, automated web form filling, and two-factor authentication. Statements read ROBOFORM* SUB, SIBER SYSTEMS INC, or ROBOFORM.COM.
RoboForm Everywhere costs $23.88 per year for individual users, while Family plans cost $47.75 per year for up to 5 accounts.
Don’t recognize it? You might still
- An annual RoboForm Everywhere subscription renewed on its yearly contract date.
- A multi-year discount expired and renewed at standard annual rates.
- A family member used RoboForm to autofill checkout forms and logins.
What to do, in order
- Sign in to RoboForm Online Open online.roboform.com and log in with your email and Master Password.
- Check License Settings Go to My Account > License & Renewal to view active subscriptions and renewal dates.
- Turn Off Auto-Renewal Click Cancel Auto-Renewal to stop future credit card billing.
Quick questions
Who is Siber Systems on my credit card statement?
Siber Systems, Inc. is the parent software company behind RoboForm and GoodSync backup tools.
What is RoboForm's refund policy?
RoboForm offers a 30-day money-back guarantee for subscriptions and renewals upon contacting their customer support.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with Siber Systems, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- RoboForm Billing and Purchasing Help https://help.roboform.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges