The short answer
A transaction for REVEL SYSTEMS* POS represents a monthly iPad POS terminal SaaS subscription ($99/terminal/mo) or payment processing fee from Revel Systems Inc. (Shift4).
Why it shows up like this
Revel Systems provides cloud-based iPad point-of-sale systems, kitchen display systems (KDS), and inventory software for restaurants, quick-service eateries, and retailers.
Descriptors include REVEL SYSTEMS* POS, REVEL POS, or REVELSYSTEMS.COM, typically billing $99 per terminal per month on an annual contract.
Common reasons for this charge
- A monthly SaaS software license fee for an active Revel iPad POS terminal.
- Kitchen display system (KDS) or online ordering add-on software module fees.
- An annual POS support and software maintenance renewal.
How to locate the invoice and cancel
- Sign in to Revel Management Console Go to yoursubdomain.revelup.com and log in as an administrator.
- Review Invoices review to Settings > Invoices & Billing to view itemized SaaS fees.
- Contact Account Executive Contact your assigned Revel account representative to manage terminal licenses.
Frequently Asked Questions
Is Revel Systems owned by Shift4?
Yes, Revel Systems was acquired by Shift4 Payments in 2024 to expand its enterprise restaurant and retail POS footprint.
How do I cancel a Revel Systems contract?
Revel contracts require written cancellation notice prior to the end of the contracted multi-year term.
Dispute Rights & Fraud Prevention
If your business does not use Revel Systems, contact Revel support and your business credit card issuer.
Commercial card disputes must be submitted within 60 days under the Fair Credit Billing Act.
How do I contact Revel support?
Call Revel Systems at 1-833-437-3835 or visit support.revelsystems.com.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Revel Systems Inc. / Shift4. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Revel Systems Master Services Agreement https://revelsystems.com
- FTC: Commercial Merchant Software Guidelines https://www.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges