The short answer
The registry records Automated kiosk DVD or Blu-ray movie rental as a possible interpretation of REDBOX *KIOSK RENTAL. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of REDBOX *KIOSK RENTAL mean?
- REDBOX * KIOSK RENTAL
- Before the asterisk, "REDBOX" usually names the platform or parent company. After it, "KIOSK RENTAL" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Decoding REDBOX *KIOSK RENTAL
Unreviewed registry note: A charge listed as `REDBOX *KIOSK RENTAL` indicates a physical movie or video game rental from an automated retail machine operated by Redbox Automated Retail LLC. These yellow kiosks are located outside supermarkets, pharmacies, and convenience stores across the country. Statement descriptors post as REDBOX *KIOSK RENTAL, REDBOX AUTOMATED, or REDBOX.COM whenever a customer rents a DVD, Blu-ray, or 4K disc.
Unreviewed registry note: Redbox operates on a daily rental billing model where discs must be returned by 9:00 PM local time the following day. If a disc remains unreturned past this cutoff time, additional daily rental fees accrue automatically and bill to your card. This process continues daily until the disc is returned to a kiosk or the maximum buyout price is reached, which transfers full ownership of the movie to you.
Unreviewed registry note: To verify this charge, check if anyone in your household visited a local kiosk to rent physical media. If you returned a disc and still incurred late fees, inspect your rental history or contact customer support to review kiosk machine scan logs. You can also request a review if a return slot jammed or failed to register your disc properly.
- Verify Kiosk Visit Unreviewed registry note: Confirm if you rented a disc outside Walgreens, Walmart, or a local supermarket.
- Check Disc Returns Unreviewed registry note: Ensure the rented disc was completely inserted and registered by the kiosk return slot.
Late Fees and Buyout Charges
Unreviewed registry note: If a disc is kept for multiple days or lost, Redbox bills the card daily until reaching the maximum purchase price (typically $30 to $35 for Blu-rays), after which the disc is yours to keep.
Unreviewed registry note: If a kiosk failed to scan your return, Redbox customer service can verify return machine logs and credit unwarranted charges.
Frequently asked questions
What can the REDBOX *KIOSK RENTAL lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about REDBOX *KIOSK RENTAL?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with Redbox Automated Retail LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Redbox Rental Terms of Use https://www.redbox.com/terms
- FTC Guidance on Automated Kiosk Rental Charges https://www.ftc.gov
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