The short answer
The registry records PRESTO (Metrolinx) as a possible interpretation of PRESTO *CUBIC. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of PRESTO *CUBIC mean?
- PRESTO * CUBIC
- Before the asterisk, "PRESTO" usually names the platform or parent company. After it, "CUBIC" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why am I seeing PRESTO *CUBIC on my statement?
Unreviewed registry note: A charge labeled "PRESTO *CUBIC" or "PRESTO FARE" appears when you use a credit card, debit card, or mobile wallet (like Apple Pay or Google Pay) to tap and pay for a transit fare on systems like the TTC, GO Transit, UP Express, or OC Transpo.
Unreviewed registry note: The word "CUBIC" refers to Cubic Transportation Systems, the technology contractor that builds and manages the payment processing infrastructure for Metrolinx and the PRESTO system.
Pre-authorizations and bundled charges
Unreviewed registry note: If you see a pending charge for a very small amount (like $0.10 or $1.00), this is a temporary pre-authorization hold the PRESTO system uses to verify your credit card is valid when you tap. This hold usually drops off and is replaced by the actual fare amount.
Unreviewed registry note: Additionally, PRESTO sometimes bundles multiple taps across a single day into one combined charge, meaning the total on your bank statement might reflect several bus or train rides.
How to fix double charges and card clash
- Unreviewed registry note: If you tapped your entire wallet on a PRESTO reader, the sensitive antennas may have read your credit card instead of your PRESTO card, causing you to pay twice. Always take the card you want to pay with out of your wallet.
- Unreviewed registry note: To dispute an incorrect charge or a failed transfer, you can call PRESTO Customer Service at 1-877-378-6123.
- Unreviewed registry note: Provide them with the date, time, and the first 6 / last 4 digits of the card charged to locate the exact tap in their system.
Frequently asked questions
What can the PRESTO *CUBIC lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about PRESTO *CUBIC?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with Metrolinx. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- PRESTO Official Site https://www.prestocard.ca
- TTC Contactless Info https://www.ttc.ca
Evidence review pending · pending · About UnknownCharges