The short answer
A transaction for NOVO* BUSINESS APPS represents a monthly app add-on fee, express ACH fee, or debit card transaction through Novo Platform Inc. (Middlesex Federal Savings, F.A.).
Why it shows up like this
Novo provides digital checking accounts, invoicing, and debit cards for small businesses, freelancers, and entrepreneurs.
Descriptors include NOVO* BUSINESS APPS, BANKNOVO* CHECKING, or NOVO.CO, representing Novo Boost fees, app marketplace add-ons, or debit card purchases.
Common reasons for this charge
- A Novo Boost express payout fee (1.5%) to receive Stripe or merchant funds instantly.
- A third-party business software add-on subscribed to within the Novo App Marketplace.
- A debit card purchase made using the Novo Business Mastercard.
How to locate the invoice and cancel
- Sign in to Novo Open the Novo app or log in at app.novo.co.
- Review Activity Check the Activity tab to identify the transaction type and merchant/fee details.
- Manage Integrations Go to Integrations to disconnect or cancel any active paid add-ons.
Frequently Asked Questions
Does Novo charge monthly account maintenance fees?
No, Novo checking accounts have $0 monthly maintenance fees and no minimum deposit requirements. Charges represent specific add-ons or debit spend.
Which bank provides Novo's deposit accounts?
Banking services are provided by Middlesex Federal Savings, F.A., Member FDIC.
Dispute Rights & Fraud Prevention
If you did not authorize a Novo debit card purchase or account fee, notify Novo support immediately.
Debit card fraud is protected under Regulation E within 60 days of the statement date.
How do I report a fraudulent Novo charge?
Contact Novo support through the in-app chat or email [email protected].
How long does a debit dispute take to resolve?
Under federal law, banks must investigate electronic transfer disputes within 10 to 45 business days.
Independent reference — not affiliated with Novo Platform Inc. / Middlesex Federal Savings, F.A.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Novo Terms of Use & Banking Disclosures https://www.novo.co
- CFPB: Electronic Banking Rules & Disclosures https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges