The short answer
The registry records Novo Business Banking & App Integrations as a possible interpretation of NOVO* BUSINESS APPS. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of NOVO* BUSINESS APPS mean?
- NOVO * BUSINESS APPS
- Before the asterisk, "NOVO" usually names the platform or parent company. After it, "BUSINESS APPS" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: Seeing NOVO* BUSINESS APPS or BANKNOVO* CHECKING on your financial statement indicates a fee or transaction for your Novo Business Banking & App Integrations. Managed by Novo Platform Inc. / Middlesex Federal Savings, this descriptor covers business checking account add-ons, express payout fees, or debit card purchases.
Unreviewed registry note: Small business owners and freelancers typically encounter this descriptor when utilizing express electronic transfer features to receive merchant funds instantly, or when subscribing to third-party business software within the digital app marketplace. While Novo checking accounts feature zero monthly maintenance fees, specific optional integrations carry separate costs.
Common reasons for this charge
Unreviewed registry note: Review these common reasons why this banking fee or app charge appears.
- Unreviewed registry note: A Novo Boost express payout fee (1.5%) to receive Stripe or merchant funds instantly.
- Unreviewed registry note: A third-party business software add-on subscribed to within the Novo App Marketplace.
- Unreviewed registry note: A debit card purchase made using the Novo Business Mastercard.
Frequently Asked Questions
Does Novo charge monthly account maintenance fees?
Unreviewed registry note: No, Novo checking accounts have $0 monthly maintenance fees and no minimum deposit requirements. Charges represent specific add-ons or debit spend.
Which bank provides Novo's deposit accounts?
Unreviewed registry note: Banking services are provided by Middlesex Federal Savings, F.A., Member FDIC.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you did not authorize a Novo debit card purchase or account fee, notify Novo support immediately.
How do I report a fraudulent Novo charge?
A registry match cannot establish that you authorized a transaction or that it is safe. Compare the original account records. If you did not authorize a payment, contact your issuer promptly through its official channel.
How long does a debit dispute take to resolve?
Unreviewed registry note: Under federal law, banks must investigate electronic transfer disputes within 10 to 45 business days.
Independent reference — not affiliated with Novo Platform Inc. / Middlesex Federal Savings, F.A.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Novo Terms of Use & Banking Disclosures https://www.novo.co
- CFPB: Electronic Banking Rules & Disclosures https://www.consumerfinance.gov
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