The short answer
The registry records MongoDB Atlas Managed Cloud Database as a possible interpretation of MONGODB* ATLAS. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of MONGODB* ATLAS mean?
- MONGODB * ATLAS
- Before the asterisk, "MONGODB" usually names the platform or parent company. After it, "ATLAS" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A charge appearing as MONGODB* ATLAS on your financial statement represents a recurring payment to MongoDB, Inc. for managed cloud database hosting services. This descriptor is generated when engineering teams provision dedicated NoSQL database clusters, storage backups, or data transfer resources across major cloud platforms.
Unreviewed registry note: These charges typically occur because an active M10 or higher database cluster renewed its hourly billing cycle or incurred additional costs for cloud backup snapshots and storage autoscaling. Development teams frequently spin up trial clusters that automatically accrue hourly fees once free sandbox tiers are exceeded.
Don’t recognize it? Common scenarios
Unreviewed registry note: Engineering teams frequently test database deployments using credit cards linked to personal accounts. Tracing internal development projects helps identify which cluster incurred the fee.
- Unreviewed registry note: An engineering team upgraded a free shared M0 sandbox to a dedicated production M10 cluster.
- Unreviewed registry note: Continuous cloud backups and backup retention policies generated incremental storage fees.
- Unreviewed registry note: Network data transfer between cloud regions exceeded base thresholds.
Frequently Asked Questions
How does MongoDB Atlas calculate hourly pricing?
Unreviewed registry note: Atlas clusters are billed on an hourly rate based on provisioned RAM, vCPU, and underlying cloud provider hosting costs.
Can I pause an Atlas cluster to reduce costs?
Unreviewed registry note: Atlas allows users to pause dedicated clusters for up to 30 days, which halts compute charges while maintaining disk storage.
Dispute Rights & Fraud Prevention
Unreviewed registry note: Unrecognized cloud charges should be reported to your card issuer if internal verification confirms no authorized team member deployed the cluster. Banks provide specific windows for filing fraudulent transaction claims.
Independent reference — not affiliated with MongoDB, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- MongoDB Atlas Billing Documentation https://www.mongodb.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Evidence review pending · pending · About UnknownCharges