The short answer
This charge is for access to McGraw Hill Connect, a digital teaching and learning environment used by college students to access e-textbooks, complete homework, and take exams.
Why did McGraw Hill charge me?
If you or your student recently started a new college semester, many professors require the purchase of a McGraw Hill Connect access code to complete graded coursework.
Students often purchase this access directly through the publisher's website rather than the campus bookstore, which results in a direct charge from McGraw Hill.
Why am I being charged again this semester?
Access codes are typically sold on a per-semester or per-course basis (often lasting 180 days). If you are taking a new class that uses a different McGraw Hill textbook, you must purchase a new access code.
Can I cancel a McGraw Hill Connect subscription?
McGraw Hill Connect purchases are generally one-time payments for a specific term limit, not recurring subscriptions, so there is nothing to cancel once the term expires.
Refund policy for dropped courses
If you drop the course, McGraw Hill will provide a full refund provided you request it within 14 days of the original purchase date.
After the 14-day window has passed, all sales are final, regardless of whether you dropped the course or never accessed the digital materials.
- Check Eligibility Ensure you are within the 14-day window from the date of your purchase receipt.
- Submit Request Fill out the online refund request form on the McGraw Hill support site.
- Wait for Processing Refunds generally appear on your credit card within 5-10 business days.
Independent reference — not affiliated with McGraw Hill. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- McGraw Hill Higher Ed Refund Policy https://mhedu.force.com
- McGraw Hill Connect FAQ https://www.mheducation.com
Reviewed Aug 31, 2026 · high · About UnknownCharges