The short answer
This charge is a recurring subscription or payment to Massage Envy. Massage Envy provides Massage Envy monthly membership.
Why is Massage Envy charging my card?
If you see MASSAGE ENVY on your credit card or bank statement, it is a charge from Massage Envy. This usually indicates that you or someone in your household signed up for their services or purchased a product. Massage Envy is well known for offering beauty, health, and personal care products via subscription, meaning they will continue to charge your card on a regular billing cycle until the service is explicitly cancelled.
Many customers forget they signed up for a free trial or promotional offer that later converted into a full-priced monthly or quarterly subscription. Review your recent emails for receipts or order confirmations from Massage Envy to determine exactly what the charge covers.
How to cancel your Massage Envy subscription
To stop future charges from Massage Envy, you must cancel your subscription before the next billing cycle. Keep in mind that simply deleting an app or ignoring emails will not stop the charges. You need to log into your account or contact customer service to process a cancellation.
- Visit the official Massage Envy website and log into your account.
- review to the account settings or subscription management section.
- Select the option to cancel or modify your subscription.
- Follow the on-screen prompts until you receive a cancellation confirmation message or email.
Independent reference — not affiliated with Massage Envy. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Massage Envy Terms and Conditions https://www.massageenvy.com
- Massage Envy Help Center https://www.massageenvy.com/help-center?ref=unknowncharges
Reviewed Aug 31, 2026 · high · About UnknownCharges