The short answer
This is a legitimate charge from Mailchimp.
What is the Mailchimp charge?
When you notice MAILCHIMP on your bank or credit card statement, it indicates a recurring monthly or annual subscription charge from The Rocket Science Group LLC (Mailchimp). The platform provides cloud-based email marketing, marketing automation, and audience management tools utilized by small businesses, agencies, and independent creators.
This billing descriptor typically appears because an active subscription plan automatically renewed, or because your audience contact list expanded beyond your current tier threshold. Mailchimp pricing scales automatically with contact counts and monthly email send volumes, which can result in adjusted monthly totals if your subscriber database grows.
To verify or investigate this charge, sign in to your Mailchimp account dashboard and inspect your billing history or downloaded invoices. If you do not recognize the charge or if your card was used without your authorization, reach out to customer support or notify your bank to dispute the transaction. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Contact Tiers and Overage Fees
Mailchimp bills based on your total contact count (including subscribed, non-subscribed, and unsubscribed). If your list grows, your account may auto-upgrade to a higher tier.
If you exceed your plan's monthly email send limit, you may be charged overage fees for 'add-on contact blocks' on your next invoice.
- Step 1 Log in to your Mailchimp account, click your profile icon, and review to Account > Billing > Billing history to view specific receipts.
- Step 2 Use the Mailchimp username recovery tool if you see a charge but cannot remember which email address is tied to the account.
Can I pause my billing?
Yes, you can pause your plan from the billing page to halt monthly charges without losing your data, subject to Mailchimp's current terms.
Dispute Rights & Fraud Prevention
If you find unauthorized billing transactions under the Mailchimp descriptor and customer support cannot assist, contact your banking institution. You maintain rights under federal banking guidelines to dispute fraudulent merchant charges.
Frequently asked questions
Is the MAILCHIMP charge legitimate?
If you authorized a payment to Mailchimp, then yes. This is the statement descriptor used by Mailchimp. Mailchimp
Independent reference — not affiliated with Mailchimp. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Reviewed Aug 5, 2026 · low · About UnknownCharges