The short answer
A charge from LABELBOX* ANNOTATE corresponds to training data labeling, model evaluation (Model Foundry), or enterprise dataset curation from Labelbox, Inc.
Why it shows up like this
Labelbox provides collaborative data labeling, LLM alignment, and unstructured dataset management software for machine learning teams.
The descriptor typically reads LABELBOX* ANNOTATE, LABELBOX INC, or LABELBOX SAN FRANCISCO. Subscriptions bill monthly or annually based on labeled data units and active annotator seat licenses.
Don’t recognize it? Common scenarios
- A machine learning team added new annotator or reviewer seats to a project.
- An ongoing monthly or annual team subscription renewed on the company card.
- Labeled data volume exceeded monthly baseline plan quotas.
How to locate the invoice and cancel
- Log in to Labelbox Web Console Open app.labelbox.com and sign in with your enterprise credentials.
- Review Workspace Billing review to Workspace Settings > Billing to inspect labeled data units and download PDF invoices.
- Downgrade or Contact Support Downgrade to the Free Starter tier (up to 5,000 labeled units) or contact [email protected].
Frequently Asked Questions
What is included in the Labelbox Free tier?
The free tier includes up to 5,000 labeled data units with core labeling tools and export capabilities.
Are Labelbox platform fees refundable?
Labelbox subscriptions are non-refundable. Downgrading takes effect at the end of the current billing cycle.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with Labelbox, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Labelbox Pricing & Data Tier Guide https://labelbox.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges