The short answer
The registry records Keeps Hair Loss Telehealth as a possible interpretation of KEEPS* HAIR. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of KEEPS* HAIR mean?
- KEEPS * HAIR
- Before the asterisk, "KEEPS" usually names the platform or parent company. After it, "HAIR" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Understanding your Keeps hair care charge
Unreviewed registry note: A charge appearing as KEEPS* HAIR on your financial statement represents a telehealth subscription and medication delivery transaction from Thirty Madison, Inc. This service provides medical consultations and quarterly shipments of prescription hair loss treatments, such as finasteride and minoxidil, directly to patients at home.
Unreviewed registry note: You will see this charge on your credit card statement when your quarterly ninety-day treatment supply automatically renews and ships from the online pharmacy. Patients maintain these recurring deliveries to ensure uninterrupted treatment regimens for male pattern baldness without needing frequent in-person doctor visits.
- Unreviewed registry note: Quarterly 3-month prescription refill shipment.
- Unreviewed registry note: Monthly topical foam or thickening shampoo autoship.
- Unreviewed registry note: Annual clinical consultation renewal fee ($5).
- Check keeps.com account dashboard Unreviewed registry note: Log in at keeps.com/login to view your prescription dosage, doctor messages, and next billing date.
Frequently asked questions
What can the KEEPS* HAIR lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about KEEPS* HAIR?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with Thirty Madison, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Keeps Terms of Use https://www.keeps.com
- CFPB: Disputing Recurring Payments https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges