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What is the IVISITDOC charge?

Telehealth Service
Sep 20 IVISITDOC 75.00

The short answer

A charge for IVISITDOC on your statement is for a telehealth appointment or remote medical consultation provided by iVisitDoc.

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What is IVISITDOC on my credit card?

If you see a charge for IVISITDOC, it is a billing descriptor used by iVisitDoc, a telemedicine platform that connects patients with healthcare providers virtually. This charge is typically for an online doctor's visit, prescription refill consultation, or urgent care virtual appointment.

With the rise of telehealth, many patients receive medical care via video or phone calls. The billing for these services is processed immediately upon booking or right after the consultation finishes, appearing on your statement as IVISITDOC.

Why was I charged by IVISITDOC?

You were charged for a telehealth consultation. This includes standard virtual doctor visits, urgent care queries, or behavioral health sessions conducted through their platform.

Can I get a refund if I missed my telehealth appointment?

Refund policies for telehealth services depend on the provider's specific terms of service. You should contact iVisitDoc support as soon as possible if you missed a session due to technical difficulties or other issues.

How to handle an IVISITDOC charge

If you are unsure why you were billed, you can review your appointment history or contact their support team.

  1. Check your email for an appointment confirmation or receipt from iVisitDoc.
  2. Ask family members if they recently scheduled a virtual doctor's visit.
  3. Contact iVisitDoc customer service to request details about the specific consultation associated with the charge.

Independent reference — not affiliated with iVisitDoc. Billing names and policies change; verify with the merchant or your bank before acting.

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Reviewed Aug 31, 2026 · high · About UnknownCharges