The short answer
ITERABLE *CAMPAIGNS is an authorized software billing charge from Iterable, Inc. for cross-channel customer marketing, push notifications, and automated email messaging campaigns.
Why Iterable Appears on Your Billing Statement
When you spot the **ITERABLE *CAMPAIGNS** charge on your bank or credit card statement, it represents a commercial billing transaction from **Iterable, Inc.** for their enterprise customer engagement software. This platform empowers marketing departments to orchestrate cross-channel messaging campaigns across email, SMS, and mobile push notifications. Because enterprise marketing software operates on subscription contracts, finance departments often see recurring monthly or annual billing entries tied directly to active software deployment.
Statements display this specific descriptor whenever an organization renews its subscription tier, purchases additional usage credits, or incurs overage fees for sending higher-than-contracted volumes of marketing emails. If your business marketing team runs automated campaigns through the platform, invoices are automatically charged to the payment card on file. Unrecognized charges usually stem from automatic annual renewals or finance teams losing track of legacy software agreements signed by former employees.
To verify or resolve this transaction, check with your marketing directors or finance department to confirm whether an active contract exists with **Iterable, Inc.** for the **Iterable Cross-Channel Marketing Platform**. You can log into your company dashboard to review billing history and active user limits. If you determine the subscription is no longer needed, contact your dedicated account representative well before the renewal date to submit cancellation paperwork and avoid unexpected future billing.
- Annual or quarterly software licensing installment for Iterable marketing platform
- Overage billing for exceeding contracted monthly email or push notification volumes
- SMS messaging throughput fees and dedicated short code provisioning
- Professional onboarding services or technical deliverability consulting fees
- Consult your growth marketing or CRM lifecycle team to verify active Iterable usage.
- Sign in to app.iterable.com and inspect Project Settings > Usage to review messaging metrics.
- Check the invoice number against official purchase orders approved by finance.
What happens if our marketing message volume drops?
Iterable subscription plans establish minimum contracted volumes. Unused message allocations do not roll over or convert into cash refunds.
How can I obtain an itemized receipt for this charge?
Invoices can be requested directly from [email protected] or your Iterable account team.
Independent reference — not affiliated with Iterable, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Iterable Terms of Service https://iterable.com/terms/
- Iterable Help Center https://support.iterable.com
Reviewed Sep 11, 2026 · high · About UnknownCharges