What is the HELCIM* INTERCHANGE charge on my credit card?

The short answer

A transaction for HELCIM* INTERCHANGE represents an interchange-plus merchant processing settlement or terminal hardware purchase from Helcim Inc.

Reviewed Aug 15, 2026 high confidence 2 verified sources How we verify

Why it shows up like this

Helcim provides transparent interchange-plus payment processing, virtual terminals, online checkout, and POS hardware with $0 monthly software fees.

Descriptors include HELCIM* INTERCHANGE, HELCIM PAYMENTS, or HELCIM.COM, representing merchant card processing settlement debits or equipment orders.

A monthly merchant discount fee debit reflecting interchange and margin fees for processed card volume.
A one-time purchase of a Helcim Card Reader or Smart Terminal.
A consumer purchase at a business using Helcim Payments.

Sign in to Helcim Hub Go to hub.helcim.com and log in with your merchant credentials.
Access Statements review to Payments > Statements to download full interchange fee breakdowns.
Close Account Because Helcim has no contracts or monthly fees, accounts can be closed online under Settings > Account.

No, Helcim operates on a $0 monthly fee structure with automatic volume discounting on interchange-plus rates.

Helcim offers a 30-day money-back guarantee on hardware purchases in original packaging.

If you did not authorize a Helcim transaction, contact support and review your recent bank activity.

Dispute unauthorized banking debits under Regulation E within 60 days of the statement date.

Call 1-877-643-5246 or visit helcim.com/support.

Financial institutions generally conclude electronic debit inquiries within 10 to 45 business days.

Independent reference — not affiliated with Helcim Inc.. Billing names and policies change; verify with the merchant or your bank before acting.

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

Reviewed Aug 15, 2026 · high · About UnknownCharges