What is the GRUBHUB charge?

What is the Grubhub charge?

A billing line labeled GRUBHUB on your bank or credit card statement indicates a transaction with Grubhub, one of the largest on-demand food delivery platforms in the United States. Grubhub connects customers with local restaurants for takeout pickup and direct home delivery. When you place an order through the mobile app or online portal, the total amount covers your food order along with delivery fees and driver tips.

There are two common triggers for this charge. The first is an individual meal order placed recently by you or a family member who shares your payment method. The second is an automated monthly membership fee of $9.99 for Grubhub+, which provides zero delivery fees on eligible orders. Many cardholders enroll in Grubhub+ through promotional free trials via Amazon Prime or bank reward partnerships, only to see regular recurring charges once the introductory period ends.

To verify this charge, search your email for recent Grubhub receipts or log into your Grubhub account to check the Past Orders section. If the charge matches a $9.99 recurring bill, navigate to Account and select Grubhub+ to cancel future renewals. If you find no matching orders and confirm nobody in your home used the card, contact your financial institution immediately to report fraudulent card activity and request a chargeback.

Grubhub+ Subscriptions

Sometimes users are signed up for a Grubhub+ membership, often via a free trial that auto-renews. Check your account settings for an active subscription causing recurring monthly charges.

Consider if anyone else with access to your card or bank account may have placed an order.

1. Step 1 Search your email for 'Grubhub' to find order confirmations that match the date and amount of the charge.
2. Step 2 Log into the Grubhub App or Website and check your 'Order History'. If unauthorized, contact Grubhub support or your bank.

Dispute Rights & Fraud Prevention

Under the Fair Credit Billing Act, you are entitled to dispute unauthorized charges with your credit card issuer within 60 days of the statement date. If an unauthorized person ordered food on your card, report it to your bank right away so they can close the account and issue a replacement card.

Frequently asked questions

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
• FTC: Fair Credit Billing Act https://consumer.ftc.gov