The short answer
GROVE COLLABORATIVE *SUB is an authentic recurring monthly charge from Grove Collaborative, Inc. (NYSE: GROV), an online marketplace delivering natural, eco-friendly household and personal cleaning goods.
Why Grove Collaborative Charged Your Card
The charge descriptor GROVE COLLABORATIVE *SUB on your statement indicates a purchase from Grove Collaborative, Inc., an online retailer focused on sustainable home goods. This billing entry usually reflects a Grove Collaborative Eco-Friendly Household Cleaning Auto-Ship order, where cleaning supplies and paper goods ship on a recurring schedule. Like other green home delivery brands such as Dropps or Blueland, the company emphasizes sustainable household refills through scheduled automated shipments.
Most consumers see this transaction because Grove Collaborative uses an auto-ship cart model. When you place an introductory order, often tempted by a promotional gift bundle, the service automatically places replenishment items into a recurring monthly cart. If you do not adjust or empty that cart before the monthly cutoff date, the order ships and charges your credit card. Another frequent cause is the annual VIP membership fee (around $19.99), which bills automatically each year to provide free shipping perks.
If you want to review or stop these orders, log into your profile at grove.com and check your upcoming shipment calendar. You can switch products to one-time orders or pause upcoming deliveries. You can also delete stored payment details. To prevent annual renewals, cancel your VIP membership directly under account settings. If an unauthorized order already shipped, Grove provides a 30-day return window, or you can call their customer support line at 1-844-476-8325.
- Automated monthly order shipment from your scheduled product refill queue
- Annual renewal fee ($19.99) for Grove Collaborative VIP Member Free Shipping
- One-time web purchase of eco-friendly cleaning soaps and glass spray bottles
- Subscription conversion after signing up for a free promotional cleaning gift set
- Check whether anyone in your household signed up for eco-friendly cleaning refills on grove.com.
- Sign into grove.com and view your Upcoming Shipment cart to see scheduled deliveries.
- Check your email inbox for order reminder alerts sent before your cart auto-ships.
How do I turn off Grove Collaborative monthly auto-shipments?
Log into grove.com, open your Product Subscriptions dashboard, and adjust items to Buy As Needed or pause upcoming deliveries.
How do I cancel my Grove VIP Membership?
Navigate to Account Settings > VIP Membership, and click Cancel VIP to prevent the annual fee renewal.
Independent reference — not affiliated with Grove Collaborative, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Grove Collaborative Official Portal https://www.grove.com/
- Grove Collaborative Customer Care https://help.grove.co/
Reviewed Sep 11, 2026 · high · About UnknownCharges