The short answer
A charge for GETAROUND* CAR SHARE represents an hourly or daily car sharing rental, subscription pass, or mileage fee from Getaround, Inc.
Why it shows up like this
Getaround provides on-demand car sharing unlocked via smartphone. Transactions include hourly trip bookings, mileage fees, booking fees, and post-trip adjustments.
The charge typically appears on credit card statements as GETAROUND* CAR SHARE, GETAROUND INC RENTAL, or GETAROUND CONNECT.
Common reasons for this charge
- You rented a nearby car on-demand using the Getaround app.
- A monthly Getaround Connect subscription or membership fee was billed.
- A post-trip fee was assessed for late vehicle return, tolls, or mileage overage.
How to locate the invoice and cancel
- Open the Getaround app Log in to the Getaround mobile app and go to the Rentals / Trips tab.
- Review trip receipts Click on your recent trip to inspect hourly rates, insurance fees, and toll reconciliations.
- Contact Getaround Support Submit a support inquiry at help.getaround.com or call 1-866-438-2768.
Frequently Asked Questions
Why was I charged an extra fee after returning my Getaround car?
Getaround reconciles actual trip duration, fuel levels, mileage overages, and electronic toll transponder records after trip completion.
How do I cancel a Getaround booking?
Bookings cancelled more than 24 hours prior to the reservation start time receive a full refund in the Getaround app.
Dispute Rights & Fraud Prevention
If you did not use Getaround, verify whether an authorized user booked a vehicle on your payment method.
If an erroneous penalty fee was billed, contact Getaround customer support with trip photos to request a billing correction.
How do I dispute a late return or cleaning fee?
Contact Getaround Help Center within 48 hours of invoice generation with vehicle return photos and timestamp logs.
What protection applies to fraudulent carshare bookings?
Federal law limits cardholder liability for unauthorized transactions to $50 under the Truth in Lending Act.
Independent reference — not affiliated with Getaround, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Getaround Fee Schedule and Terms https://www.getaround.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges