The short answer
A charge for FREE2MOVE* CAR SHARING represents an on-demand car sharing trip, monthly subscription, or parking pass from Stellantis N.V. / Free2move.
Why it shows up like this
Free2move operates free-floating and station-based car sharing, rental, and parking services in major metropolitan areas.
The charge appears on credit card statements as FREE2MOVE* CAR SHARING, FREE2MOVE USA, or SHARE NOW FREE2MOVE.
Common reasons for this charge
- You took an on-demand per-minute, hourly, or daily car sharing trip via the Free2move app.
- A monthly Free2move Plus subscription membership fee renewed.
- A post-trip fee for unauthorized parking, tolls, or cleaning was billed.
How to locate the invoice and cancel
- Open the Free2move App Log in to the Free2move mobile app and review to Trips & Bookings.
- Review Detailed Invoice Inspect the PDF trip invoice for duration, mileage, and toll or parking additions.
- Contact Free2move Support Call customer support at 1-877-850-2886 or email [email protected].
Frequently Asked Questions
Why did Free2move charge me after my trip ended?
Free2move calculates final per-minute usage, mileage surcharges, and municipality parking fees upon completing vehicle lock-up.
How do I cancel a Free2move recurring subscription?
Open the Free2move app, go to Profile > Subscriptions, and turn off auto-renewal before your next billing cycle.
Dispute Rights & Fraud Prevention
If you did not take a Free2move trip, check whether an authorized family member unlocked a car using your payment credentials.
If fraudulent activity is confirmed, notify Free2move support immediately and file a billing dispute with your card issuer within 60 days.
How do I dispute a parking violation fee from Free2move?
Contact Free2move support within 7 days of invoice generation with vehicle parking photos and timestamp data.
What consumer protections apply to fraudulent carshare charges?
The Fair Credit Billing Act protects consumers against unauthorized charges when reported promptly.
Independent reference — not affiliated with Stellantis N.V. / Free2move. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Free2move Terms and Conditions https://www.free2move.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges