The short answer
The registry records FLO EV Charging Session / Account Reload as a possible interpretation of FLO* EV CHARGING AUTO. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of FLO* EV CHARGING AUTO mean?
- FLO * EV CHARGING AUTO
- Before the asterisk, "FLO" usually names the platform or parent company. After it, "EV CHARGING AUTO" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A line item on your bank statement reading FLO* EV CHARGING AUTO is an electric vehicle charging payment processed by Services FLO Inc. Based in North America, FLO operates a large public and commercial charging network, including curbside Level 2 chargers and DC fast chargers located at municipal lots, commercial real estate garages, and highway corridors. The descriptor appears as FLO* EV CHARGING AUTO, SERVICES FLO INC, or FLO*CHARGING NETWORK, corresponding to an official FLO EV Charging Session / Account Reload.
Unreviewed registry note: This charge appears either from an individual pay-as-you-go charging session or through an automated digital wallet top-up. Like EV network operators such as ChargePoint or Blink Charging, the FLO mobile app uses an account wallet balance to speed up charger activation. When your digital balance drops below a preset limit (such as $10), the system automatically bills your linked credit card for a replenishment amount (commonly $10 to $20) to keep your account ready for upcoming plug-in sessions. Swiping a physical RFID card or initiating a charge via mobile browser can trigger the same billing.
Common reasons for this charge
Unreviewed registry note: Charges commonly occur when an automated wallet reload triggers after an electric vehicle charging session depletes your stored balance. Drivers also see this descriptor when a family member taps an RFID card or starts a session at a municipal curbside station.
- Unreviewed registry note: You used a curbside or commercial FLO charging station using the FLO app or RFID card.
- Unreviewed registry note: An automatic wallet reload occurred to maintain a minimum positive balance in your FLO account.
- Unreviewed registry note: An authorized family member charged an EV on a shared account.
Frequently Asked Questions
Why did FLO charge my card before I finished charging?
Unreviewed registry note: FLO uses an automated deposit system that pre-authorizes or reloads account funds when balance falls below a set minimum.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you did not park in a commercial garage on the charge date, check whether someone else drove your vehicle or used your card.
How do I dispute a FLO charging session error?
Unreviewed registry note: Email [email protected] with the session timestamp, station location, and last four digits of your card.
What should I do if unauthorized charges occur?
A registry match cannot establish that you authorized a transaction or that it is safe. Compare the original account records. If you did not authorize a payment, contact your issuer promptly through its official channel.
Independent reference — not affiliated with Services FLO Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- FLO Terms of Service https://www.flo.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges