The short answer
A charge for ELECTRIFY AMERICA* EV represents an electric vehicle DC fast charging session, wallet reload, or Pass+ monthly subscription from Electrify America LLC.
Why it shows up like this
Electrify America operates high-power ultra-fast DC charging stations along highway corridors and urban retail centers across the United States.
Statement lines appear as ELECTRIFY AMERICA* EV, ELECTRIFY AMERICA RELOAD, or EA*CHARGING NETWORK.
Common reasons for this charge
- You charged an electric vehicle at an Electrify America DC fast charging dispenser.
- An automatic $20 account wallet replenishment was triggered when your in-app balance dropped below $5.
- A monthly Electrify America Pass+ subscription ($4-$7/mo for discounted rates) renewed.
How to locate the invoice and cancel
- Open the Electrify America App Log in to the Electrify America app and tap Account > Charging History.
- Review itemized charging receipt Inspect kilowatt-hours delivered, station ID, charging duration, and Pass+ discounts.
- Contact Electrify America Support Call 24/7 customer support at 1-833-632-2778 or email [email protected].
Frequently Asked Questions
Why did Electrify America charge my card $20 when I only charged $8?
Electrify America defaults to an auto-reload wallet model: whenever your wallet balance falls below $5, your card is billed $20 to replenish it.
How do I cancel my Electrify America Pass+ subscription?
Open the app, go to Account > Membership Plan, and switch from Pass+ to the free Pass tier before your next billing date.
Dispute Rights & Fraud Prevention
If you do not drive an EV, check whether someone in your household linked your card to their charging account.
If a charging dispenser failed to deliver power while charging fees, contact customer support for an immediate credit.
How do I get a refund for an unused wallet balance?
Call Electrify America customer care at 1-833-632-2778 to close your account and refund remaining wallet funds to your original card.
What should I do if unauthorized charges occur?
Contact your financial institution to dispute fraudulent transactions under federal consumer protection laws.
Independent reference — not affiliated with Electrify America LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Electrify America Terms of Use https://www.electrifyamerica.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges