The short answer
A charge from DOOLA* LLC FORMATION corresponds to business formation ($297), registered agent representation ($297/yr), or Total Compliance bookkeeping/tax filings from Doola, Inc.
Why it shows up like this
Doola (formerly StartPack) helps global and US founders launch LLCs, obtain EINs, handle ongoing bookkeeping, and file annual IRS/state corporate tax returns.
Descriptors include DOOLA* LLC FORMATION, DOOLA INC, or DOOLA.COM, billing one-time setup fees ($297) or Total Compliance annual subscriptions ($1,999/yr).
Common reasons for this charge
- A business formation package fee for filing an LLC or C-Corp in Wyoming, Delaware, or other US states.
- An annual Doola Total Compliance subscription renewal for state reports, CPA tax filing, and registered agent.
- An ongoing registered agent or virtual mailing address renewal.
How to locate the invoice and cancel
- Sign in to Doola Go to app.doola.com and log in with your founder credentials.
- Go to Settings review to Settings > Billing to review itemized invoices.
- Manage Plan Click Manage Plan or contact your dedicated account manager to adjust subscription renewals.
Frequently Asked Questions
Is Doola an annual recurring charge?
While formation is one-time, ongoing registered agent and Total Compliance packages renew on an annual 12-month billing cycle.
Can I get a refund from Doola?
Doola allows refunds on formation service fees if requested before formation paperwork is submitted to state authorities.
Dispute Rights & Fraud Prevention
If you did not authorize a Doola charge, contact their support team and your card issuer immediately.
Dispute unauthorized charges with your credit card provider within 60 days under the Fair Credit Billing Act.
How do I contact Doola support?
Email [email protected] or contact your card issuer to open a billing dispute.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Doola, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Doola Terms of Service & Money-Back Policy https://www.doola.com
- IRS: Employer Identification Numbers for Non-US Residents https://www.irs.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges