The short answer
The registry records Datadog Real User Monitoring (RUM) & Session Replay Usage as a possible interpretation of DATADOG* REAL USER MON. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of DATADOG* REAL USER MON mean?
- DATADOG * REAL USER MON
- Before the asterisk, "DATADOG" usually names the platform or parent company. After it, "REAL USER MON" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A line item labeled DATADOG* REAL USER MON represents billing for Datadog Real User Monitoring (RUM) & Session Replay Usage, supplied by Datadog, Inc. Datadog provides cloud observability tools that allow software engineers to measure user experience and diagnose frontend errors. When you spot DATADOG* REAL USER MON or DATADOG INC on your bank statement, a corporate credit card was used to pay for frontend monitoring services.
Unreviewed registry note: Billing for Datadog RUM is metered directly on active user traffic rather than fixed server counts. The standard rate is approximately $1.50 for every 1,000 recorded browser or mobile sessions, rising to $2.10 per thousand sessions if Session Replay recording is active. If your development team recently deployed the Datadog Browser SDK onto a high-traffic consumer website without setting traffic sampling limits, session counts can surge dramatically within a single billing cycle.
Don’t recognize it? Common scenarios
- Unreviewed registry note: A frontend engineering team embedded the Datadog Browser RUM SDK on a high-traffic web application.
- Unreviewed registry note: High user traffic increased recorded session volume past committed tier allowances.
- Unreviewed registry note: Session Replay video recording was enabled on high-volume production pages.
Frequently Asked Questions
How is Datadog RUM billed?
Unreviewed registry note: Datadog RUM charges $1.50 per 1,000 user sessions (or $2.10 with Session Replay recording included).
How do I reduce Datadog RUM charges?
Unreviewed registry note: You can configure client-side sample rates in the SDK (e.g. sessionSampleRate: 20) to capture only a percentage of user sessions.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If an unexpected charge appears on your statement and your engineering team has no active Datadog contract, contact Datadog support to check for linked accounts. You can also dispute the transaction with your corporate or personal card issuer if your card details were compromised.
Independent reference — not affiliated with Datadog, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Datadog RUM Pricing Overview https://www.datadoghq.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
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