The short answer
A charge from CUROLOGY* CUSTOM SKINCARE represents a recurring 60-day shipment of custom prescription dermatology cream for acne, aging, or rosacea from Curology.
Understanding Curology Billing
Curology, Inc. pairs patients with licensed dermatology providers to formulate custom prescription topical treatments (Tretinoin, Azelaic Acid, Clindamycin).
Orders bill and ship every two months (60-day supply) following an initial $5 trial bottle period.
- Bi-monthly 60-day recurring shipment of custom formula bottle
- Cleanser, moisturizer, or sunscreen add-on charges
- Conversion from a 30-day introductory trial box into a full subscription
How to Cancel Curology Subscription
Cancel before your next scheduled invoice date in your account settings.
- Log in to curology.com and click your profile icon.
- Go to "Account" > "Manage Subscription".
- Scroll to the bottom and click "I want to cancel".
- Follow the prompts to confirm your cancellation.
Frequently Asked Questions
Can I return prescription Curology bottles?
By law, custom prescription medications cannot be returned for a refund once shipped from the pharmacy.
Can I delay my next Curology shipment?
Yes, click "Delay next shipment" in your dashboard to postpone delivery if you have remaining medication.
Independent reference — not affiliated with Curology, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Curology Terms of Service https://curology.com
- Curology Subscription Cancellation FAQ https://support.curology.com
Reviewed Aug 15, 2026 · high · About UnknownCharges