The short answer
A monthly or annual subscription to The Criterion Channel, the classic, foreign, and independent movie streaming service.
Decoding CRITERION CHANNEL *SUB
The descriptor CRITERION CHANNEL *SUB on your credit card or bank statement corresponds to a digital film streaming service managed by The Criterion Collection Inc. Criterion provides an on-demand video platform focused on classic cinema, foreign films, auteur masterpieces, and curated independent cinema, complete with original commentaries and supplementary features. If someone in your household enjoys cinema streaming (comparable to mubi-cinema-streaming or curzon-home-cinema), this monthly or annual charge funds their active account.
This charge appears as an automatic recurring payment for a classic cinema film streaming subscription. The Criterion Channel charges either $10.99 per month or $99.99 for an annual plan. It routinely hits your payment method following the expiration of a 7-day or 14-day free trial, or when an ongoing membership renews at the start of a new billing cycle. Depending on how you originally enrolled, direct web enrollments post under this descriptor, while signups through third-party platforms like Roku or Apple might show separate marketplace merchant tags.
If you want to discontinue the subscription or verify which email is connected to the billing, log in at criterionchannel.com, navigate to Account Settings, and select Manage Subscription. Cancelling stops future recurring fees while preserving access until the end of your current paid period. If you do not recognize the charge and neither you nor family members stream movies through Criterion, contact Criterion Channel support or file an unauthorized charge inquiry with your card provider.
- Review Criterion Account Log into criterionchannel.com/settings to view subscription status and renewal schedules.
- Check Apple or Roku Billing If subscribed through a smart TV platform, charges may show through Apple or Roku.
Cancellation Terms
Subscriptions can be cancelled online at any time through account settings. Cancellation takes effect at the end of the current paid billing cycle.
Prorated refunds are not issued for unused streaming periods.
Why did The Criterion Collection Inc. charge my card or bank account?
Charges from The Criterion Collection Inc. under statement descriptor "CRITERION CHANNEL *SUB" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with The Criterion Collection Inc.?
Log in to your The Criterion Collection Inc. account portal at https://www.criterionchannel.com/help to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with The Criterion Collection Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- The Criterion Channel Terms of Service https://www.criterionchannel.com/tos
- FTC Consumer Protections for Streaming Subscriptions https://www.ftc.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges