What is the COPPER *CRM GOOGLE charge?

Recognizing Copper CRM Charges

A statement entry showing COPPER *CRM GOOGLE represents a software licensing fee charged by Copper CRM, Inc. Operating as the Copper CRM Google Workspace Integration Platform, the San Francisco-based vendor develops customer relationship management software designed specifically to function inside Gmail, Google Calendar, and Google Contacts. Organizations using this tool track sales pipelines, leads, and client emails directly within their Google productivity suite, serving a similar operational role to sales platforms like Pipedrive, HubSpot, or Salesforce.

This charge appears because an administrator within your organization activated a monthly or annual SaaS subscription. Copper bills on a per-user seat model, meaning costs scale directly with the number of team members assigned to the platform. Unexpected charges or higher totals frequently stem from automatic annual contract renewals, the addition of new sales seats mid-cycle, or the expiration of a 14-day free trial that rolled into a paid Basic, Professional, or Business plan.

To verify the origin of the charge, check with your company's IT or sales department to identify who holds account administrator permissions. You can review invoices or manage your license count by logging into app.copper.com and opening Settings > Account Settings > Billing. If the subscription is no longer needed, cancel it through the billing portal before the next renewal date, as fees are prepaid and generally non-refundable. If your card was compromised and no one in your organization authorized the account, contact Copper customer support and file a dispute with your card issuer.

• Monthly or annual user seat renewal for Copper CRM (Basic, Professional, Business)
• Additional user seats added by a Google Workspace administrator
• Automated conversion from promotional trial to paid CRM tier
• Marketing automation add-on or data enrichment feature renewal

1. Verify whether your team uses the Copper Chrome extension in Gmail.
2. Log into app.copper.com and open Settings > Account Settings > Billing.
3. Review assigned user licenses and retrieve official Stripe-issued invoices.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Copper Terms of Service https://www.copper.com/terms
• Copper Support Portal https://support.copper.com