The short answer
The registry records Constant Contact as a possible interpretation of CONSTANT CONTACT. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
What is the Constant Contact charge?
Unreviewed registry note: A line item on your bank statement showing CONSTANT CONTACT represents an authentic software charge from Constant Contact, a digital marketing company used by small businesses and organizations. The platform hosts email marketing tools and lead generation forms. Even if you have not sent a newsletter recently, the company assesses ongoing subscription fees simply to host your contact database and maintain platform access.
Unreviewed registry note: This charge appears because an account owner linked your credit card or debit card to an active subscription plan. Billing occurs on a recurring monthly or annual schedule. Subscription costs are tiered according to how many email contacts you store, so crossing into a higher contact bracket can cause the monthly billing amount to rise without advance warning.
Unreviewed registry note: To review the charge, check with colleagues or business partners who may have established an account. You can examine recent invoices by logging into constantcontact.com and checking the Billing tab under account settings. If the transaction was unauthorized and no one in your household or business created an account, contact your bank promptly to report card fraud and contest the debit.
Contact Tiers and Add-ons
Unreviewed registry note: Your bill may increase if the number of contacts in your account grows and moves you into a higher 'contact tier'.
Unreviewed registry note: Charges may also include optional add-on services or overage fees if you exceed your monthly email sending allowance.
- Step 1 Unreviewed registry note: Log in to the Constant Contact website and review to the Billing tab in your account settings.
- Step 2 Unreviewed registry note: Click on 'View statements' to see your invoice history, payment dates, and a breakdown of what you were charged for.
I haven't sent any emails, why was I charged?
Unreviewed registry note: Even if you are not actively sending emails, you are charged for the service as long as the account remains open.
Independent reference — not affiliated with Constant Contact. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
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