The short answer
The registry records Cocofloss Order as a possible interpretation of COCOFLOSS INC. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why is Cocofloss charging my card?
Unreviewed registry note: COCOFLOSS INC on your credit card statement means a transaction was completed through the Cocofloss Inc. direct-to-consumer website, cocofloss.com. Cocofloss sells flavored dental floss, oral care accessories, and bundled subscription boxes designed for regular refill delivery. The most common cause of an unexpected charge is an active auto-refill subscription that ships on a set schedule — often every one to three months — and bills your card automatically without sending a separate reminder.
Unreviewed registry note: Customers frequently forget they enrolled in the auto-refill program because the shipment intervals are long enough that the previous box is well underway before the next charge posts. If you recently received a package in the mail, that billing descriptor directly matches that shipment. A Cocofloss Cocofloss Order charge around $35 typically covers a multi-pack bundle under an active subscription plan.
Unreviewed registry note: If you do not recall signing up, check whether a household member placed an order, or look for a welcome confirmation email from Cocofloss in your inbox. You can log in at cocofloss.com to view your order history and confirm exactly what was shipped and when. If the charge is completely unrecognized and no one in your household ordered, contact Cocofloss customer service first, then dispute with your card issuer if needed.
Can I pause my Cocofloss deliveries?
Unreviewed registry note: Yes, you can pause or delay upcoming shipments by logging into your online account portal and adjusting the delivery schedule.
Independent reference — not affiliated with Cocofloss. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Cocofloss Terms https://cocofloss.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
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