What is the CLASSPASS* MONTHLY charge?

Why it shows up like this

CLASSPASS* MONTHLY on your statement is the recurring monthly charge from ClassPass Inc., a fitness membership platform that gives you access to yoga studios, gyms, cycling classes, and wellness appointments across thousands of partner locations. Instead of committing to one gym, ClassPass sells credit bundles that you spend on individual bookings. Plans vary in credit amount and price, and the subscription renews automatically every 30 days.

The most common reason people are surprised by this charge is a free trial that converted without a visible reminder. ClassPass trial periods end on a specific date, and the account shifts to a paid plan automatically at whatever tier is set as default. A paused membership is another frequent cause: pauses have a fixed duration, and when that window closes, billing resumes at your previous credit level whether or not you logged back in. Unused credits roll over only partially, so the bill keeps coming even if you skipped the gym all month.

To stop the charge, open the ClassPass app or visit classpass.com, go to Profile, then Membership, and cancel before your next renewal date. Cancellation blocks future billing but does not refund a cycle that already posted. If you never booked a single class after a trial converted, contact ClassPass support at help.classpass.com promptly — they commonly issue a one-time refund for unused-account situations. For recurring renewal disputes, the typical refund window is 48 to 72 hours from the charge date.

Don't recognize it? You might still

Think back to whether you signed up for a ClassPass trial at a gym, through a corporate wellness benefit, or via a credit card perk. These programs often start with a discounted or free period that converts to a paid plan automatically.

• A free trial converted at a rate you never explicitly picked.
• A paused membership auto-resumed.
• Credits expire while billing continues.

What to do, in order

1. Check plan status in the app Profile → membership shows plan, renewal date, and pause options.
2. Cancel before the cycle date Cancellation stops the next charge but not one that already posted — timing matters.
3. Ask support about trial-conversion refunds ClassPass often refunds the first post-trial charge for users who never booked a class.

Quick questions

Dispute Rights & Fraud Prevention

If you believe this charge is unauthorized, first check whether someone in your household created a ClassPass account using your card. If no account exists linked to your email or address, dispute the charge with your card issuer under the Fair Credit Billing Act — you generally have 60 days from the statement date to file.

Frequently asked questions

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• ClassPass — help center https://help.classpass.com
• CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/