What is the CKO * FARFETCH charge?

Recognizing Farfetch Luxury Marketplace Purchases

A charge listed as CKO * FARFETCH on your billing statement indicates a Farfetch Luxury Designer Marketplace Purchase. Farfetch, operated by Farfetch UK Limited, connects shoppers with hundreds of independent luxury boutiques and fashion brand partners worldwide. The marketplace uses Checkout.com to process card payments across multiple currencies and borders. Because Checkout.com acts as the acquiring gateway for these global transactions, the charge appears with the CKO * descriptor on your credit or debit card statement.

You will see this line item after purchasing designer clothing, high-end footwear, jewelry, or accessories through farfetch.com or the Farfetch mobile app. Because Farfetch sources inventory from partner boutiques across Italy, France, the United Kingdom, and other fashion hubs, orders ship directly from the selling boutique. The billed amount covers the purchase price, applicable duties, import fees, and international courier shipping fees like DHL Express. If someone in your household has access to your card details, an unfamiliar total might reflect an order placed under a separate personal profile.

To confirm the purchase, search your email inbox for an order confirmation from Farfetch or log into your account at farfetch.com/orders. Farfetch provides detailed invoices that specify the partner boutique, dispatch city, tracking number, and price breakdown. If the merchandise does not fit or match your expectations, Farfetch allows returns within 14 days of delivery, provided that all designer tags and security labels remain attached. If you never placed this order and confirm that no one in your home bought luxury goods, notify your bank promptly to dispute the unauthorized charge and block further transactions.

• Online purchase of luxury designer apparel, handbags, or footwear on farfetch.com
• Order from an international fashion boutique dispatched across borders
• Direct card payment processed via Checkout.com multi-currency acquiring

Auditing Farfetch Order Receipts and Authenticity

You can track and verify your Farfetch purchases by checking your order confirmation emails or signing in at farfetch.com. Each digital invoice lists the dispatching boutique, international tracking numbers, and any customs duties included in the final charge.

1. Search your inbox for Farfetch Order Confirmation to review itemized luxury goods.
2. Check courier tracking (such as DHL Express) to monitor international customs transit.
3. Confirm that the billed total reflects applicable duties, taxes, and shipping.
4. Initiate a return within fourteen days if designer sizing or styling does not meet expectations.

Frequently Asked Questions

Part of a family

CKO * FARFETCH is one of the Chase statement codes and CKO* Checkout.com global payment charges lines — see the whole family decoded.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Farfetch Orders and Returns Policy https://www.farfetch.com/customer-service
• Checkout.com Customer Enterprise Overview: Farfetch https://www.checkout.com