The short answer
The registry records Cerebral Telehealth Mental Health as a possible interpretation of CEREBRAL* CARE. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of CEREBRAL* CARE mean?
- CEREBRAL * CARE
- Before the asterisk, "CEREBRAL" usually names the platform or parent company. After it, "CARE" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why Cerebral charges appear on your statement
Unreviewed registry note: CEREBRAL* CARE is a recurring monthly charge from Cerebral Inc., a telehealth platform that provides online mental health care for conditions like anxiety, depression, and ADHD. The company connects patients with licensed prescribers and therapists through a fully remote model — no in-person visits required. Your membership fee covers access to clinicians, secure messaging, and care coordination through the Cerebral patient portal at cerebral.com.
- Unreviewed registry note: Monthly medication management platform subscription ($99/mo).
- Unreviewed registry note: Therapy + medication management combo plan ($295/mo).
- Unreviewed registry note: Prescription medication delivery copay.
- Check cerebral.com account Unreviewed registry note: Log in to cerebral.com and review to Account > Subscription Details to view your active care plan.
Frequently asked questions
What can the CEREBRAL* CARE lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about CEREBRAL* CARE?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with Cerebral Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Cerebral Terms of Service https://cerebral.com
- CFPB: Healthcare Card Disputes https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges