The short answer
CASPER SLEEP *ORDER represents an authentic transaction from Casper Sleep Inc. for foam or hybrid mattresses, pillows, adjustable bed frames, or sleep accessories.
Recognizing Casper Sleep Charges
CASPER SLEEP *ORDER on your statement is a purchase from Casper Sleep Inc., the direct-to-consumer mattress and sleep accessories brand headquartered in New York. Casper sells foam and hybrid mattresses, bed pillows, mattress protectors, bed frames, and adjustable bases through casper.com and its retail Sleep Shops. All online orders are fulfilled by Casper directly, so charges post under the CASPER SLEEP *ORDER descriptor with the phone number 888-498-0003.
Mattress purchases range from roughly $595 for a twin Original foam to $2,595 or more for a king-size Wave Hybrid, so a large charge on your card is normal for a mattress order. Casper also runs promotional financing through third-party lenders like Affirm, meaning you may see a separate Affirm installment line rather than a single Casper charge. Smaller amounts around $50 to $200 typically reflect pillows, sheets, a mattress protector, or a duplicate order installment.
To verify the charge, log into casper.com and navigate to Order History, or search your email for a confirmation from [email protected]. If a household member placed the order without telling you, the confirmation email will have the full order details and estimated delivery date. Casper offers a 100-night trial on mattresses — if you are unsatisfied, call 1-888-498-0003 and Casper will arrange a free pickup and issue a full refund.
- Purchase of a Casper Original, Nova Hybrid, or Wave Hybrid mattress
- Casper Foam or Down Pillows, sheets, or mattress protector order
- Adjustable bed base, metal bed frame, or headboard purchase
- In-store sleep trial purchase at a Casper retail Sleep Shop
- Check whether anyone in your household recently ordered a mattress or sleep pillows online.
- Sign into your Casper account at casper.com to view order receipts and freight delivery tracking.
- Check your email inbox for order confirmations sent from [email protected].
What is the Casper 100-night mattress trial?
Casper gives customers 100 nights to test their mattress at home. If you are not satisfied, Casper will pick it up for free and issue a 100% refund.
How do I initiate a return with Casper?
Call 1-888-498-0003 or contact [email protected] to schedule a free mattress removal and refund.
Independent reference — not affiliated with Casper Sleep Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Casper Sleep Official Website https://casper.com/
- Casper Help Center & 100-Night Trial https://support.casper.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges