The short answer
A charge from CARTA* CAP TABLE represents an annual or quarterly cap table management, 409A valuation, or equity administration subscription from eShares, Inc. (Carta, Inc.).
Why it shows up like this
Carta provides capitalization table software, stock option grants, investor updates, and 409A valuations for startups and private corporations.
Descriptors include CARTA* CAP TABLE, ESHARES* CARTA, or CARTA.COM, typically billing annually ($1,000 to $5,000+/year) or quarterly.
Common reasons for this charge
- An annual or quarterly Carta platform subscription renewal for corporate equity management.
- A fee for a formal independent 409A fair market valuation for issuing employee stock options.
- Stakeholder seat additions or SAFE financing document creation fees.
How to locate the invoice and cancel
- Sign in to Carta Go to app.carta.com and log in with your company administrator credentials.
- Access Account Settings review to Company Settings > Billing & Invoices to view itemized charge details.
- Manage Plan Contact your dedicated Carta account manager to update your stakeholder tier or cancel renewals.
Frequently Asked Questions
Why does Carta bill annually?
Equity management and annual 409A valuations are structured around corporate tax and reporting cycles, which are billed on 12-month contract agreements.
What happens to stock options if I cancel Carta?
Your legal cap table and signed security agreements remain legally binding, but electronic option exercise and online portfolio views are deactivated.
Dispute Rights & Fraud Prevention
If you did not authorize Carta services for your business, verify with your corporate legal counsel or board members.
Commercial card disputes are protected within 60 days under the Fair Credit Billing Act.
How do I report an unrecognized Carta charge?
Contact Carta billing support at [email protected] or call 1-888-444-1249.
How long does a dispute investigation take?
Card networks generally resolve commercial billing disputes within 30 to 90 days.
Independent reference — not affiliated with eShares, Inc. DBA Carta, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Carta Master Services Agreement https://carta.com
- SEC: Private Company Equity & Cap Table Oversight https://www.sec.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges