The short answer
The registry records ButcherBox Meat & Seafood Subscription Delivery as a possible interpretation of BUTCHERBOX* CUSTOM BOX. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of BUTCHERBOX* CUSTOM BOX mean?
- BUTCHERBOX * CUSTOM BOX
- Before the asterisk, "BUTCHERBOX" usually names the platform or parent company. After it, "CUSTOM BOX" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A line item reading BUTCHERBOX* CUSTOM BOX on your credit card or bank statement points to a recurring ButcherBox Meat & Seafood Subscription Delivery. ButcherBox / Eco-Friendly Foods operates a direct-to-consumer delivery service shipping frozen boxes of grass-fed beef, organic poultry, pork, and wild seafood directly to households across the United States. Depending on your chosen plan, standard shipments commonly bill around $159.00 to $169.00 for classic custom orders, though larger selections run higher.
Unreviewed registry note: This charge appears because your account reached its scheduled billing cutoff date. When you register for ButcherBox, you enroll in an automatic renewal cycle that bills every 2, 4, 6, or 8 weeks rather than a single one-time grocery order. You may also notice unexpected totals if you added member specials, premium seafood cuts, or holiday roasts to your upcoming shipment. Even if you signed up months ago during a trial promotion, the subscription continues billing and packing shipments until you actively pause or terminate it.
Unreviewed registry note: ButcherBox locks orders and charges your card roughly 24 to 48 hours before packing and shipping frozen dry-ice containers. If the order has already billed and processed, customer service may not be able to recall the transit box. Contact support at 1-855-981-8568 or email [email protected] right away to discuss billing concerns. If you never created an account with ButcherBox / Eco-Friendly Foods and suspect fraudulent card use, alert your card issuer to block unauthorized charges and request a replacement card.
Common reasons for this charge
- Unreviewed registry note: A scheduled Custom Box or Curated Box subscription order billed on your upcoming invoice date.
- Unreviewed registry note: You added member specials or seafood add-ons to your recurring delivery.
- Unreviewed registry note: An introductory promotional trial converted to ongoing meat delivery.
Frequently Asked Questions
How do I pause or reschedule a ButcherBox delivery?
Unreviewed registry note: Log in to butcherbox.com, go to Box Settings, and click 'Change Bill Date' to push back your next delivery date by days or weeks.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you did not sign up for ButcherBox / Eco-Friendly Foods, check with family members or anyone with access to your payment card before assuming fraud. Subscription deliveries are often ordered by partners or relatives looking for bulk frozen meat supplies.
How do I contact ButcherBox Customer Support?
Unreviewed registry note: Call 1-855-981-8568 or email [email protected] for account and order inquiries.
Independent reference — not affiliated with ButcherBox / Eco-Friendly Foods. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- ButcherBox Terms and Conditions https://www.butcherbox.com
- CFPB: Disputing Recurring Subscriptions https://www.consumerfinance.gov
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