Descriptor decoded

What is the BLUEHOST charge?

Verified charge
08/05 BLUEHOST $9.99

The short answer

This is a legitimate charge from Bluehost.

Reviewed low confidence 2 verified sources How we verify

What is the Bluehost charge?

BLUEHOST on your bank or credit card statement is a charge from Bluehost, one of the largest web hosting companies in the United States. The company provides shared hosting, VPS hosting, dedicated servers, and managed WordPress hosting plans, along with domain registration and SSL certificates. If you or someone with access to your card signed up for a website hosting plan, purchased a domain name, or enrolled in a SiteLock security add-on through bluehost.com, that is almost certainly what this charge represents. Common descriptor variants include WEB*BLUEHOST.CO and FST*BLUEHOST.

Automatic renewal is the most common reason people are surprised by a Bluehost charge. By default, all Bluehost hosting plans and domain registrations are set to renew automatically, typically 15 days before the service expiration date. Introductory pricing — often as low as $2.95 per month — ends at renewal, and the account flips to standard rates, which can be two to four times higher. A domain name registered for $12 per year will renew at the standard rate without a reminder unless you have opted out of auto-renewal in your account settings. Add-ons like CodeGuard backups and SiteLock malware scanning also renew automatically and can appear as separate line items.

Log in to your Bluehost portal at bluehost.com and navigate to the Billing section to see exactly what renewed and when. Your invoice history will show each service, the renewal date, and the amount charged. If you do not recognize any account at all, check with household members who may have used your card. For a charge you genuinely did not authorize, contact Bluehost billing support through live chat or phone before disputing with your bank — Bluehost has a 30-day money-back guarantee on most new hosting plans, which gives you a clean path to a refund without a bank dispute. Never give your full card number to any support agent; only the last four digits are needed.

Automatic Renewals

By default, Bluehost services are set to automatically renew roughly 15 days before the service expiration date.

If you previously had an account, it may have automatically renewed a hosting plan or a domain name you forgot about.

  1. Step 1 Log in to your Bluehost Portal and review to the Billing section to view your payment history and receipts.
  2. Step 2 If you do not have an account, contact Bluehost’s billing department or your bank to report an unauthorized transaction.

Should I give Bluehost support my full credit card number?

No, never provide your full credit card number to anyone, even if they claim to be from support. Provide only the date, amount, and the last four digits.

Dispute Rights & Fraud Prevention

If you do not recognize the BLUEHOST charge and cannot locate an account, you have the right to dispute it under the Fair Credit Billing Act. Contact your card issuer within 60 days of the statement date. For charges within Bluehost's 30-day money-back window on new hosting plans, requesting a direct refund from Bluehost is faster than a bank dispute. Document every interaction with Bluehost support — save chat transcripts and confirmation emails in case you need to escalate.

Frequently asked questions

Is the BLUEHOST charge legitimate?

If you authorized a payment to Bluehost, then yes. This is the statement descriptor used by Bluehost. Bluehost

Independent reference — not affiliated with Bluehost. Billing names and policies change; verify with the merchant or your bank before acting.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

Reviewed Aug 5, 2026 · low · About UnknownCharges