The short answer
A movie ticket, bowling tab, or Backstage Pass loyalty purchase at B&B Theatres locations across the Heartland and South.
Decoding BB THEATRES *ONLINE
A line item on your bank statement reading BB THEATRES *ONLINE is a legitimate transaction from B&B Theatres Inc. Headquartered in Missouri, B&B Theatres is the fifth-largest cinema circuit in the United States, operating entertainment complexes across the Midwest, South, and Central states. The company bills transactions under names like BB THEATRES *ONLINE, B&B THEATRES, and BILLS & BAGBY THEATRES. A routine charge of $28.00 typically reflects a movie ticket, bowling reservation, or loyalty pass purchased through their digital box office.
This charge appears whenever someone purchases movie tickets, reserves bowling lanes, or loads arcade game cards through the official web portal or mobile app. Modern B&B Theatres locations often combine standard cinema auditoriums with B-Roll bowling alleys and Outtakes family arcades. Cardholders also discover recurring monthly charges connected to the Backstage Pass loyalty subscription. If a household member or teenager recently visited one of their cinema complexes or reserved premium seating for a weekend screening, the checkout posts under this descriptor.
If you need to verify or change an order, log into your account at bbtheatres.com or check your email for a confirmation receipt containing a booking barcode. B&B Theatres Inc. permits online ticket refunds and showtime swaps up to sixty minutes before the scheduled film start time through their website. For charges you do not recognize, review your recent card usage with family members first. If you confirm the transaction was unauthorized, submit an inquiry through https://www.bbtheatres.com/contact-us and notify your card provider immediately.
- Review Backstage Pass Sign into bbtheatres.com to inspect your loyalty points and digital ticket receipts.
- Verify Entertainment Center Tabs Bowling, arcade game cards, and restaurant tabs post under the same corporate descriptor.
Refund Policy
B&B Theatres Inc. allows customers to refund or exchange online movie tickets directly through their website or mobile app. You must submit your cancellation request at least sixty minutes prior to the advertised showtime. Once the sixty-minute cutoff passes or the film starts, tickets become non-refundable and cannot be credited toward a future screening.
Convenience fees charged on online purchases are generally non-refundable unless the theater experiences a technical failure or cancels the presentation. Deposits for bowling lanes, screen rentals, and private event packages fall under separate local venue policies, so contact your specific theater location directly if you need to alter an event reservation.
Why did B&B Theatres Inc. charge my card or bank account?
Charges from B&B Theatres Inc. under statement descriptor "BB THEATRES *ONLINE" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with B&B Theatres Inc.?
Log in to your B&B Theatres Inc. account portal at https://www.bbtheatres.com/contact-us to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with B&B Theatres Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- B&B Theatres Guest Information and Policies https://www.bbtheatres.com/policies
- Consumer Financial Protection Bureau Transaction Guidance https://www.consumerfinance.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges