The short answer
This is a legitimate charge from PlatePass, a third-party electronic tolling service used by major rental car companies like Hertz and Dollar. It covers tolls incurred during your rental period plus administrative convenience fees.
Why you were charged
When you rent a vehicle equipped with a PlatePass transponder and drive through an electronic toll lane, the rental agency automatically bills the toll to your credit card on file.
In addition to the actual toll cost, PlatePass charges a daily convenience fee for each day the service is used. Because they must wait for tolling authorities to process the data, these charges often appear 1 to 3 weeks after your rental period ends.
- Check your rental agreement to verify your enrollment in the PlatePass program.
- Visit PlatePass.com to view your detailed toll receipt using your rental contract number.
- Compare the toll dates and locations against your travel itinerary.
Why is the PlatePass charge so high?
The total includes both the actual cost of the tolls (often at the highest non-discounted rate) and a daily convenience fee for each day the toll transponder was triggered.
Can I dispute a PlatePass charge?
Yes, if you believe the transponder was charged in error or you paid cash at the booth, you can submit a dispute through the PlatePass website with your documentation.
Independent reference — not affiliated with PlatePass. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Hertz Toll Information https://www.hertz.com
- PlatePass Official Site https://www.platepass.com
Reviewed Aug 31, 2026 · high · About UnknownCharges