The short answer
The registry records Rental Car Toll Charge as a possible interpretation of ATS*PlatePass. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of ATS*PlatePass mean?
- ATS * PlatePass
- Before the asterisk, "ATS" usually names the platform or parent company. After it, "PlatePass" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why you were charged
Unreviewed registry note: A charge labelled ATS*PlatePass on your card statement is a post-rental Rental Car Toll Charge billed by PlatePass LLC / ATS (American Traffic Solutions). PlatePass manages electronic toll collection for major car rental agencies, including Hertz, Dollar, and Thrifty. When you pass through an automated, cashless toll plaza during your car rental agreement, roadside cameras or in-vehicle transponders capture the vehicle information and route the unpaid tolls directly to PlatePass for settlement.
Unreviewed registry note: This charge surprises many travelers because it posts one to four weeks after the rental car is returned to the counter. Municipal toll road authorities process camera reads and transponder records on a delay before billing PlatePass. In addition to the cash price of each toll crossed, PlatePass adds an administrative daily convenience fee for every calendar day you trigger an electronic lane. Because these daily service fees accumulate alongside standard toll tariffs, a single toll can generate a total debit such as $15.85 or higher on your final bank statement.
Unreviewed registry note: To verify the accuracy of the charge, visit platepass.com and locate your itemized toll receipt by entering your rental agreement number or vehicle license plate. Review the listed toll plaza timestamps and geographical locations against your travel itinerary to confirm you drove on those roads. If you paid cash at the toll booth or used your own personal toll transponder (such as E-ZPass or SunPass), you can submit a dispute claim directly through the PlatePass customer service portal with proof of payment to request a full billing correction.
- Unreviewed registry note: Check your rental agreement to verify your enrollment in the PlatePass program.
- Unreviewed registry note: Visit PlatePass.com to view your detailed toll receipt using your rental contract number.
- Unreviewed registry note: Compare the toll dates and locations against your travel itinerary.
Why is the PlatePass charge so high?
Unreviewed registry note: The total includes both the actual cost of the tolls (often at the highest non-discounted rate) and a daily convenience fee for each day the toll transponder was triggered.
Can I dispute a PlatePass charge?
Unreviewed registry note: Yes, if you believe the transponder was charged in error or you paid cash at the booth, you can submit a dispute through the PlatePass website with your documentation.
Independent reference — not affiliated with PlatePass. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Hertz Toll Information https://www.hertz.com
- PlatePass Official Site https://www.platepass.com
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