The short answer
The registry records Asana as a possible interpretation of ASANA. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
What is this charge for?
Unreviewed registry note: A line item labeled ASANA on your credit card or bank account represents a subscription payment to Asana, a cloud-based project management and team collaboration software platform. Developed by Asana, Inc., the tool helps companies and individuals manage project workflows, track task deadlines, and coordinate team operations. Subscriptions are sold on a per-seat model, meaning you are billed based on the number of team members added to a workspace. Entry-level pricing for plans like Asana Starter begins at around $10.99 to $13.49 per user per month when billed monthly, while higher tiers like Asana Advanced cost more per seat.
Unreviewed registry note: To identify the specific account tied to the billing, log in to your Asana profile at app.asana.com. Click on your profile photo in the top-right corner, select Admin Console or Workspace Settings, and open the Billing tab to view your current seat count, billing owner, and download past PDF invoices. If you manage an organization with multiple teams, check with department managers to see who authorized the purchase. You can downgrade to the free Personal tier or remove excess seats directly from the billing dashboard before your next renewal date. For billing inquiries or unidentified charges, visit help.asana.com or contact [email protected] with the billing descriptor, transaction date, and billed amount.
Identifying the Account
- Step 1 Unreviewed registry note: Check with your team: Ask colleagues or anyone with administrative access to your company's software accounts if they recently purchased or renewed an Asana subscription.
- Step 2 Unreviewed registry note: Log in to your Asana account and review to the Billing tab within your workspace or organization settings. This page will show your current plan and invoice history.
Who do I contact for billing issues?
Unreviewed registry note: If you cannot identify the charge internally, you can contact Asana's support team directly at [email protected] or through their official help center to inquire about the transaction.
Independent reference — not affiliated with Asana. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
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