What is the ANGI*LEADS charge?

How Angi bills pros for leads

Angi's billing FAQ describes two schedules. With an annual subscription, automatic leads are billed on the same day each month, for example the 12th of each month if the agreement started on March 12. Without an annual subscription, pros are billed weekly for leads received from the previous Wednesday through Tuesday: on Wednesday when a bank account is the primary payment method, or on Friday when a credit or debit card is.

Opportunities are billed separately from automatic leads. Angi says a pro who shows interest in an Opportunity is charged the lead fee once the homeowner also shows interest, and a pro who accepts an Opportunity is charged immediately. These charges come on top of the monthly lead budget. The budget itself can be exceeded: Angi's example is a $500 budget with $480 of leads already received, where one more $40 lead brings the month to $520. Angi says lead prices vary by task, homeowner location and demand.

Sources for this section: Angi Help Center: Billing frequently asked questions. See the claim limits below.

Match the charge to a billing statement

Angi says billing statements are emailed monthly and can be viewed in the Angi for Pros app or site by a team member with admin permissions. Payment methods can only be updated on the website, at the Billing and payments page under My business. If several people in your business use the account, ask whoever has admin access to check recent statements before treating the charge as unknown.

1. In the app Sign in as an admin, tap the Account tab, select Billing and payments, then scroll to Billing statements to see recent charges and payments.
2. On the web Sign in to the business account as an admin, hover over My business, click Billing and payments, and use Print to save a statement as a PDF.

Sources for this section: Angi Help Center: Billing frequently asked questions · Angi Help Center: How to view billing statements · Angi Help Center: Update payment information or make a payment. See the claim limits below.

Lead credits, pausing and cancelling

Angi's lead credit article lists the reasons it may issue a credit after investigating: invalid contact information, a project outside your ZIP codes, a service mismatch, a duplicate lead within 45 days, or a lead charged while your leads were paused. The lead must be less than 45 days old, you should have tried to call the homeowner within 24 hours, the account must have no overdue balance, and credits are not offered on annual subscriptions. Credits are applied to future lead charges and expire if unused for six months. Angi says it reviews requests within 5 business days and that unanswered calls, lost bids or homeowners who hired someone else do not qualify.

To end an agreement, Angi's cancellation article says to call its Customer Care team at 877-947-3639, Monday to Friday, 8 AM to 8 PM EST. For a short break it suggests pausing leads for up to 2 weeks, which is not available to pros who only buy Opportunities.

Sources for this section: Angi Help Center: How to request a lead credit · Angi Help Center: How to cancel your Angi agreement. See the claim limits below.

If your business never signed up

The reviewed Angi pages cover billing for pros only. They do not explain homeowner memberships or the HomeAdvisor and ANGI KEY MEMBERSHIP variants listed on this page, so those aliases are lookup aids rather than confirmed matches. If no one in your business has an Angi for Pros account, ask Angi Customer Care which account the payment belongs to. If you believe the card was used without permission, the OCC's HelpWithMyBank guidance says to notify your bank promptly as described in your account agreement, and the bank must report the result of a credit card investigation within two complete billing cycles or 90 days, whichever is less.

Sources for this section: Angi Help Center: Billing frequently asked questions · OCC HelpWithMyBank: unauthorized credit card charges. See the claim limits below.

Sources and evidence

Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.

• Angi Help Center: Billing frequently asked questions https://intercom.help/angi/en/articles/11024858-billing-frequently-asked-questions

  Monthly and weekly billing schedules, Opportunity lead fees, budget overruns, lead pricing factors, monthly statements and the Customer Care number. Angi's help center is hosted on intercom.help; it does not document the ANGI*LEADS statement text. · Checked 2026-11-01

• Angi Help Center: How to view billing statements https://intercom.help/angi/en/articles/11321195-how-to-view-billing-statements

  App and web steps to view and print billing statements with admin permissions. · Checked 2026-11-01

• Angi Help Center: Update payment information or make a payment https://intercom.help/angi/en/articles/10457908-how-to-update-my-payment-information-make-a-payment

  Payment methods are updated on the Angi for Pros website under My business, Billing and payments, not in the app. · Checked 2026-11-01

• Angi Help Center: How to request a lead credit https://intercom.help/angi/en/articles/11403440-how-to-request-a-lead-credit

  Lead credit reasons, requirements, six-month credit expiry, 5 business day review and ineligible situations. Credits apply to future lead charges; no card refund is described. · Checked 2026-11-01

• Angi Help Center: How to cancel your Angi agreement https://intercom.help/angi/en/articles/11390766-how-to-cancel-your-angi-agreement

  Cancellation by calling Customer Care at 877-947-3639 during stated hours, and pausing leads for up to 2 weeks as an alternative. · Checked 2026-11-01

• OCC HelpWithMyBank: unauthorized credit card charges https://helpwithmybank.gov/help-topics/credit-cards/disputes-unauthorized-charges/unauthorized-charges/unauthorized-charge-steps.html

  Prompt notice to the bank and the investigation reporting deadline for credit cards at OCC-regulated banks. Not merchant-specific and not legal advice. · Checked 2026-11-01