The short answer
This charge is from Alamo Rent A Car for toll roads used during your rental. By driving through a cashless electronic toll without paying, you were automatically enrolled in Alamo's TollPass program.
Why the charge is appearing now
Like most major rental agencies, Alamo uses a third-party processor to handle electronic tolls. Because toll authorities can take weeks to send billing data to Alamo, the charge on your credit card is delayed and will not appear on your final return receipt.
The total amount billed includes both the cost of the tolls you incurred and a daily convenience fee for the TollPass service for each day you triggered a toll.
- Gather your Alamo rental agreement number and the credit card you used to book.
- Visit TollPassGo.com, select Alamo, and enter your details to pull up the toll invoice.
- Verify the specific toll locations and dates to ensure they match your route.
How can I avoid this in the future?
To avoid Alamo's daily convenience fees, you must either pay tolls with cash where available or properly mount and use your own personal electronic transponder.
I had my own transponder, why was I charged?
If your personal transponder was not detected by the toll gantry, the camera reads the rental car's license plate instead. You can dispute the charge on TollPassGo.com by providing a receipt from your personal toll account.
Independent reference — not affiliated with Alamo. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Alamo Toll Information https://www.alamo.com
- TollPassGo Portal https://www.tollpassgo.com
Reviewed Aug 31, 2026 · high · About UnknownCharges