What is the ALAMO DRAFTHOUSE *TIX charge?

Decoding ALAMO DRAFTHOUSE *TIX

A line item showing ALAMO DRAFTHOUSE *TIX on your bank statement indicates an entertainment transaction from Alamo Drafthouse Cinema. Alamo Drafthouse is known for presenting theatrical film screenings paired with food and drink service brought straight to your seat. The billing descriptor indicates a Cinema ticket, dining tab, or Season Pass subscription. Depending on how your bank formats merchant details, you may also see this charge appear as ALAMO DRAFTHOUSE, ALAMO SEASON PASS, or ALAMO CINEMA TIX.

This charge most commonly appears after an in-person movie visit or an advance online ticket booking. When you buy tickets through the Alamo Drafthouse mobile app or website, transactions post immediately with convenience fees. In addition, food and drink orders placed during a screening are added to an in-theatre dining tab that closes near the end of the film. A charge like $32.00 typically matches admission tickets, an entree and beverage order, or a monthly Alamo Season Pass membership. The Season Pass is a recurring subscription priced between $19.99 and $29.99 per month plus local sales tax, depending on your geographic region. Many cardholders forget that their monthly pass renews automatically until the subscription charge posts.

To verify what generated the charge, check your email inbox for a booking confirmation from Alamo Drafthouse Cinema or open the Alamo Drafthouse mobile app to inspect your order history. If the expense stems from an automatic Alamo Season Pass renewal that you no longer use, open the app, head to the Account tab, select Season Pass, and tap Cancel Plan to halt future billing cycles. If you see a charge but did not visit a theater, check whether a family member borrowed your card for a weekend movie outing before initiating a formal bank dispute.

1. Review Season Pass Profile Log into the Alamo Drafthouse app to check Season Pass renewal dates.
2. Inspect In-Theatre Dining Receipt Confirm whether you ordered food, beer, or cocktails during a recent film screening.

Refunds and Exchange Policy

Alamo Drafthouse maintains a flexible ticket refund policy for standard movie admissions. If your plans change, you can return or exchange movie tickets directly through the Alamo Drafthouse mobile app or website up to one hour before the advertised showtime. Refunds for tickets bought online are returned to your original payment method, minus convenience fees. If you purchased tickets at the box office or concierge desk, you must visit the theater in person prior to showtime to process your refund.

For subscription holders, the Alamo Season Pass can be cancelled at any time without penalty through your account settings in the mobile app. Once cancelled, your pass benefits remain active until the end of the current monthly billing period, and no further subscription charges will occur. If you suspect an erroneous or unauthorized dining tab charge from an in-theatre visit, visit drafthouse.com/contact-us with your receipt details so customer service can review the itemized tab.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Alamo Drafthouse Season Pass Rules https://drafthouse.com/seasonpass
• FTC Consumer Guidance on Dine-In Entertainment Venues https://www.ftc.gov