Dossier del comercio

Microsoft

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Software, cloud services, and Xbox gaming marketplace

Revisado el 2026-08-15 · high confianza

Cómo aparece Microsoft en tu extracto

MSFT *XBOX Xbox digital game, add-on, or Game Pass subscription

MICROSOFT*STORE Direct software license, Windows app, or Surface hardware

MSBILL.INFO Microsoft billing portal descriptor for recurring software

MICROSOFT*365 Monthly or annual Microsoft 365 consumer subscription

Subscription renewals bill on the calendar anniversary. Hardware and games bill upon purchase or dispatch.

Plazos de reembolso por método de pago

Método de pago Plazo Notas
Crédito na loja 0–1 Días naturales Microsoft account balance credits reflect within 24 hours of refund approval. Fuente: Microsoft Support, 2026
PayPal 3–5 Días hábiles (lun–vie) PayPal refunds typically complete in 3–5 business days. Fuente: Microsoft Support, 2026
Cartão de crédito 3–5 Días hábiles (lun–vie) Credit card refunds post in 3–5 business days once Microsoft approves the return. Fuente: Microsoft Support, 2026
Cartão de débito 3–7 Días hábiles (lun–vie) Debit card reversals take 3–7 business days depending on your bank. Fuente: Microsoft Support, 2026

Previsão de prazos de reembolso →

Cancelación o devoluciones

  1. Go to account.microsoft.com/services and sign in with your Microsoft account.
  2. Find the subscription you want to cancel (e.g. Microsoft 365 or Xbox Game Pass) and click Manage.
  3. Select Cancel subscription or Turn off recurring billing.
  4. Follow the on-screen steps to confirm your cancellation.

Suporte e cancelamento oficial: Microsoft

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