En résumé
A WINDSCRIBE* PRO charge is a privacy VPN, proxy, and ad-blocking subscription from Windscribe Limited in Canada.
Pourquoi ce débit apparaît ainsi
Windscribe provides desktop and browser VPN extensions with R.O.B.E.R.T. ad and malware blocking. Statements read WINDSCRIBE* PRO, WINDSCRIBE LIMITED, or WINDSCRIBE.COM.
Windscribe Pro costs $9 per month (or $49 to $69/year) for unlimited bandwidth and access to all global server locations.
Don’t recognize it? You might still
- An annual or monthly Windscribe Pro plan auto-renewed on your payment card.
- A custom Build-A-Plan subscription ($3/month) charged for selected server locations.
- A family member purchased VPN access for public Wi-Fi security.
Que faire, étape par étape
- Sign in to Windscribe Open windscribe.com and log in with your username and password.
- Open My Account review to My Account to view active subscription tier and renewal date.
- Cancel Subscription Click Cancel Subscription in the billing section to stop future recurring charges.
Questions fréquentes
What is Windscribe's refund policy?
Windscribe provides a 3-day money-back guarantee if you have used less than 10GB of bandwidth since the purchase or renewal.
Is Windscribe still usable for free after canceling Pro?
Yes. Windscribe offers a free tier providing 10GB of monthly data with access to over 10 global locations.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Répertoire indépendant non affilié à Windscribe Limited. Les libellés varient selon les banques.
Sources vérifiées
- Windscribe FAQ and Knowledge Base https://windscribe.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov